Forms & Frequently Asked Questions

 

"We Build Strong Communities through Collaborative Partnerships"

FORMS

For your convenience, here are a variety of the most popular forms.  Most are PDFs.

HEALTH-WIC

HEAP

Careers

HEALTH

WIC - Frequently Asked Questions

   What about fathers?
Fathers of children under age five are encouraged to enroll their children in the WIC program. Just like any other parent or guardian, fathers can bring their children to appointments, attend nutrition education classes, and redeem food vouchers for their children. Active participation by fathers is a great help in keeping WIC children healthy.
   Are services free?
Yes. WIC services are free to those who are eligible for the program. For WIC income guidelines Click Here.
   What if I'm a foster parent?
You can apply on behalf of your foster child if he or she is under five years of age. Income is based on the amount of income you receive for the foster child. He or she counts as a family of one in those cases where the Welfare agency is legally responsible for the child. You must furnish a copy of the Foster Agreement at the time of enrollment and subsequent recertification.
   What if I’m a teen? Do I qualify if I live with my Mom or Dad?
In most cases, if you are a teen, you must count all of the income of your household when determining if you are eligible for WIC. Please call your local WIC office at (916) 326-5830 to find out if you are income eligible. For WIC Income Guidelines Click Here.
   What if I am a grandparent?
If you are a grandparent who has custody of grandchildren under age 5, you may apply on their behalf. If you do not have custody, you may accompany your grandchildren and their parent to the WIC appointment and you may become an alternate. An alternate is a person who acts on behalf of the WIC parent/caretaker to come to WIC to pick up vouchers and/or to go to the food store to redeem them.
   What do I need to bring to my first appointment?
  1. Bring documentation of your household's income. Bring documents for everybody in your household who works or has a source of income. Examples of documentation are: Paycheck stub, recent tax return (if you’re self-employed), letter from your employer. Applicants and certain family members who receive MediCal, TANF, or Food Stamps automatically meet income eligibility by bringing proof of their participation in one of these programs and do not have to bring other income documents.
  2. Bring documentation of where you live such as a utility bill, rent receipt, or any mail with your name on it and dated within the past 60 days.
  3. Bring a photo ID
  4. Bring any children who are applying for WIC services.  All applicants, including pregnant and breastfeeding women, must be present in order to be enrolled onto the WIC program.
  5. Medical information will be required for each household member applying for WIC services.  Please contact us to find out what kind of medical
    information will be required at your first appointment.
  6. Bring immunization records for all children until 2 years of age.

   How often do I have to come to WIC?
Most people come to the WIC center either once each month, once each two months or one time each three months. This depends on both your needs and your WIC center schedule.
   How do I get the food? What foods will I receive? When do I get them?
Food vouchers are issued for each eligible participant. A family with more than one family member participating in WIC will have more than one set of food vouchers. Both fathers and mothers can receive and spend the vouchers for their children. These vouchers are taken to a participating WIC grocery store and are made out for specific WIC foods. Some of the foods provided by the California WIC Program include milk, eggs, cheese, cereal, peanut butter, beans, and juice. Food vouchers can be used on the “first day to use” through the “last day to use” date.
   How long can I get WIC?
Once certified:

Pregnant women can stay on WIC until 6 weeks postpartum; at which time their nutrition and health needs and household income are reviewed to see if she still meets WIC guidelines.

Breast-feeding mothers can stay on WIC until their baby’s first birthday. A breastfeeding mother’s nutrition and health needs and household income are reviewed 6 months from enrollment to see if she still meets WIC guidelines.

Mothers who are not breastfeeding may be eligible for WIC until their babies are 6 months old.

Infants and children can stay on WIC until they turn 5 years old. Their nutrition and health needs and household income are reviewed every 12 months to see if he/she still meets WIC guidelines.
   Why doesn't WIC provide other formulas like Carnation? It is cheaper.
WIC has a contract to provide certain approved formulas, which saves a lot of money. The formula company gives us larger rebates on these formulas. This rebate money makes it possible for many more infants to be on the California WIC Program. Non-contract formulas like Carnation and Similac cost the California WIC Program five to six times more than our contract formulas. It is important to note that infant formulas are carefully formulated to be safe and nutritionally appropriate for infants no matter what the brand.
   My baby needs more formula than I get from WIC each month. What can I do?
WIC is a supplemental nutrition program, and the amount of formula and other WIC foods you get each month is limited. You will need to buy additional formula. If this is a problem, tell the WIC staff. They may be able to refer you to a Food Closet or other source for more formula. If you baby is on a special formula, MediCal may be able to pay for it.
   I am breastfeeding my baby and I don’t need formula. Can I still receive WIC?
Yes, WIC supports breastfeeding. In fact, breastfeeding women can stay on the program for six months longer than a non-breastfeeding woman and they receive additional milk, juice, beans, carrots, and canned tuna.
   I heard you have breast pumps. Can you give me one?
Yes, WIC offices have a limited number of manual and electric pumps available for loan. Talk with your WIC staff about your breastfeeding concerns. The number of available pumps is limited and they must be distributed to the highest risk infants first.
   I am breastfeeding, but my baby still needs supplemental formula. Can I get it and still be on WIC too?
Yes. WIC can issue vouchers for your baby to get some formula, and you can still get vouchers for WIC foods. You will not be eligible to receive the additional carrots and canned tuna that exclusively breastfeeding women do.

ENERGY PROGRAMS

HEAP - Frequently Asked Questions

   How much credit can I get for my utility bill?
You may be eligible for a credit ranging from $184 to $306 on your utility bill. The dollar amount is determined by your income and the number of people in your home.
   What makes me qualified?
You must be a resident of Sacramento, Sutter, or Yuba County to qualify for CRP's HEAP Program.  Your household must also meet certain income guidelines.  Based on our agency plan, CRP also takes into consideration the percentage of your household's total income spent on utility bills, as well as key demographic qualities of the household.

Income guidelines for the HEAP Program for the 2016 calendar year are as follows:

Number of persons in householdMaximum monthly gross income
1$2,004.77
2$2,621.63
3$3,238.48
4$,855.33
5$4,472.19
6$5,089.04
7$5,204.70
8$5,320.36
9$5,436.02
10$5,551.68

   How often can I apply?
A family may apply every 12 months.
   If I qualify, how soon will I receive the credit?
It takes about 2 to 3 months for the credit to appear on your utility bill. Therefore, in the meantime, you must continue to make payments on your utility bill.
   How do I apply?
To apply for HEAP you must call to schedule an appointment or download the application online. If choosing to download the application, have the form completed and sent by mail. We do not take walk-ins under any circumstances. If you live in Sacramento County, please call (916) 567-5200 between 8:30 AM-12:00 PM and 1 PM-3:00 PM, Monday through Friday. Residents of Sutter or Yuba County should call (530) 671-7590 on Mondays or Wednesdays between 8:00 AM and 3:00p.m.

If you are age 60 years and older or if you suffer from a disability that would prevent you from attending an in-person interview, you may write or call to request an application. Mail your request to:

Community Resource Project, Inc.
ATTN: HEAP Program
250 Harris Ave.
Sacramento, CA 95838
   If I live in a mobile home can I apply for HEAP?
Yes. As long as you live in housing permanent enough to receive a utility bill in your name, you may apply for the HEAP Program.
   If my utility bill is included in my rent, can I apply for HEAP?
Yes. You will need a letter from your property owner or manager stating the amount of your monthly utility bill. Make sure the letter also contains the contact information of the owner/manager, including their phone number and address.
   How long am I required to reside in my home before I can apply for HEAP?
You must reside in your home at least long enough to receive a full 30 day cycle bill from your utility company.
   What documentation is required?
You must provide the following on the day of your appointment:

  1. Copies of all sources of income from everyone who resides in your home for the last 6 weeks.
  2. Copies of your current SMUD and PG&E bills
  3. Both Social Security Card and State-issued identification.
  4. Rent receipt or mortage statement.

   Can HEAP help me with both my SMUD and PG&E bills?
HEAP can only issue a credit to one utility bill. If you receive services from both utility companies, you may decide which bill you most need help with.

Weatherization - Frequently Asked Questions

   What is weatherization?
Weatherization describes the services and energy conservation measures applied to a dwelling to help reduce energy use. Proper weatherization results in a more comfortable home (especially during the hottest and coldest times of the year) and decreased utility bills. Weatherization services include measures such as attic insulation, caulking, water heater blanket, heating/cooling system repair, and other conservation measures.
   What happens when my house is weatherized?
First, our Outreach Specialists perform a thorough home energy assessment to identify house-specific deficiencies and opportunities for energy conservation.

This assessment can take two to four hours.

The assessment includes:
  1. Visual inspection to document current efficiency levels of the building itself, as well as installed equipment and lighting;
  2. Diagnostic testing on the building envelope (walls) and air distribution system to find where air is currently leaking out;
  3. Checking the efficiency of heating and cooling equipment;
  4. Checking for potential health hazards such as appliances that may be leaking carbon monoxide;
  5. Once energy conservation opportunities are identified, experienced installers will visit your home and make the repairs and install the improvements.
   Will I receive education on how to save energy?
Energy education for the occupants is a complementary element of a comprehensive weatherization program. This energy education instructs particiapnts in the proper operation and maintenance of new or existing energy systems so that the full potential of these systems is realized. Topics frequently covered in energy education include filter changing, thermostat operation, strategies to reduce cooling load such as closing window shares, and use of the ventilation systems.
   Why should I weatherize my home?
The three main benefits to having your home weatherized:
  1. Savings on your monthly utility bills
  2. Knowing that your home has been checked for carbon monoxide
  3. A more comfortable and energy efficient home

   Who do I call to make an appointment for weatherization services?
Please call our Outreach Department at 916-567-5220, ext. 2224.
   How do I qualify for weatherization services?
CRP determines eligibility by using Program Income Guidelines. This is achieved by calculating your household’s income, energy bill, and family size. Please contact our Outreach Department at (916) 567-5220 ext. 2224 to see if you qualify.
   My home was recently assessed by an Outreach Specialist. How long do I have to wait before the work begins?
After your home is assessed, all paperwork must be processed and approved. Once paperwork is approved and materials are ordered for your home, we are ready to begin work. This process can take anywhere from 3 weeks to 3 months.
   I have to work during the day, who can I leave in charge while CRP installers are repairing my home?
If you are unable to be present at your home during the installation, you may leave any friend or relative 18 years or older in your place. Please inform the CRP Scheduler when confirming your appointment if someone else will be at your home in your place.